Shipping to France (information & rates)
France (mainland)
| Standard Shipping | Super Express shipping | ||
|---|---|---|---|
| Speed | Payment by Credit Card | 2-3 working days | 1-2 working days it will be delivered before 6pm |
| Payment by Bank Transfer | Delivery operations begin when the transfer reaches our account | Delivery operations begin when the transfer reaches our account | |
| Boned & sliced jamon | Add 2 working days | Add 2 working days | |
| Shipping rates | Orders up to 200 € | 11.42 € every 31.5 kg + 0.27 € per kg |
46.90 € base price + 1.85 € per kg |
| Orders starting at 200 € | 5.86 € every 31.5 kg + 0.02 € per kg |
41.33 € base price + 1.61 € per kg |
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| Examples | A 5 kg paleta (shoulder) at 120.00 € + free ham stand (total package weight: 7.54 kg) |
11.42 € + (0.27 € x 7.54) = 13.46 € | 46.90 € + (1.85 € x 7.54) = 60.85 € |
| A 7 kg jamon at 320.00 € + free ham stand (total package weight: 9.54 kg) |
5.86 € + (0.02 € x 9.54) = 6.05 € | 41.33 € + (1.61 € x 9.54) = 56.69 € | |
| Online tracking of your shipment You will be able to trace your shipment at all times |
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| Guaranteed delivery If the carrier does not attempt to deliver your order by the indicated date and time, except in cases of interruption of transport networks due to bad weather, strikes, customs controls or force majeure. |
1 day late: we will refund 50% of shipping costs 2 or more days late: we will refund 100% of shipping costs |
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| Prices include VAT | |||
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| TNT | DPD |
Shipping FAQs (see below)
Corsica
| Standard Shipping | Super Express shipping | ||
|---|---|---|---|
| Speed | Payment by Credit Card | 3-4 working days | 3-4 working days it will be delivered before 6pm |
| Payment by Bank Transfer | Delivery operations begin when the transfer reaches our account | Delivery operations begin when the transfer reaches our account | |
| Boned & sliced jamon | Add 2 working days | Add 2 working days | |
| Shipping rates | Orders up to 200 € | 33.34 € every 31.5 kg + 0.30 € per kg |
46.90 € base price + 1.85 € per kg |
| Orders starting at 200 € | 27.77 € every 31.5 kg + 0.06 € per kg |
41.33 € base price + 1.61 € per kg |
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| Examples | A 5 kg paleta (shoulder) at 120.00 € + free ham stand (total package weight: 7.54 kg) |
33.34 € + (0.30 € x 7.54) = 35.60 € | 46.90 € + (1.85 € x 7.54) = 60.85 € |
| A 7 kg jamon at 320.00 € + free ham stand (total package weight: 9.54 kg) |
27.77 € + (0.06 € x 9.54) = 28.34 € | 41.33 € + (1.61 € x 9.54) = 56.69 € | |
| Online tracking of your shipment You will be able to trace your shipment at all times |
|
|
|
| Guaranteed delivery If the carrier does not attempt to deliver your order by the indicated date and time, except in cases of interruption of transport networks due to bad weather, strikes, customs controls or force majeure. |
1 day late: we will refund 50% of shipping costs 2 or more days late: we will refund 100% of shipping costs |
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|
| Prices include VAT | |||
|
|
| TNT | DPD |
Shipping FAQs (see below)
Other countries
Shipping FAQs
- To which countries does IberGour deliver?
IberGour ships jamon and paleta (shoulder) hams to the following countries:
Austria
Belgium
Bulgaria
Croatia
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Holland
Hungary
Ireland
Isle of Man
Italy
Latvia
Lithuania
Luxembourg
Monaco
Poland
Portugal
Romania
Slovaquia
Slovenia
Spain
Sweden
United Kingdom
We ship to the Balearic Islands, Corsica, Sicily and Sardinia. We do not ship to the Canary Islands, Cyprus, Malta, Gibraltar, Ceuta, Melilla, Azores, Madeira, British Crown Dependencies or the Channel Islands in general.
We do not ship to any other country.
- How long will my order take to arrive?
Fast shipping services (delivery on 1 or 2 working days) are available for most destinations. Choose a country for full information on shipping options, shipping speeds & rates:
- Are there health-related border controls or special taxes?
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All IberGour products can be shipped legally to all the countries we serve. For certain countries IberGour includes the documentation required by the appropriate authorities in the package so that there will be no customs problems.
There are no additional taxes to be paid. If we are unable to get your order to you for any reason, we will return the full amount of your purchase immediately.
- How will my order be shipped?
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All orders are hand delivered to the address that you specify when you place your order. For this reason box office addresses are not allowed.
Deliveries are made in the following manner:
- The trucking company will deliver the package, customarily during office hours, to the destination address. If there is a problem in finding the address they will phone the telephone number you specified when placing your order
- If there is someone to take the order, that person will be given the package and must sign a delivery note
- If there is no one at the destination address a notice will be left, with a customer service phone number*
- You can then call this phone number to agree on a day and time for the parcel to be delivered
- If on the second delivery attempt by the carrier no one is at the destination address, you must go to the nearest customer service office of that carrier to pick it up
* In certain locations, if you are not at home on the first delivery attempt, the carrier will leave you a note indicating the address and working hours of the nearest post office or parcel shop where you can pick it up.
- What if I am not at home when the carrier brings my parcel?
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In this case the driver will leave a notice with a telephone number for you to call, to agree on a new delivery day and time.
If on the second delivery attempt by the carrier no one is at the destination address, you must go to the nearest customer service office of that carrier to pick it up.
In certain locations, if you are not at home on the first delivery attempt, the carrier will leave you a note indicating the address and working hours of the nearest post office or parcel shop where you can pick it up.
- Do I have to pay the driver?
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Shipping costs are included in the total cost of your order: you do not have to pay the driver anything.
