| Standard Shipping | Super Express shipping | ||
|---|---|---|---|
| Speed | Payment by Credit Card | 4-6 working days Receive it between Friday, July 18 and Tuesday, July 22 |
1-2 working days in main areas Receive it between Tuesday, July 15 and Wednesday, July 16 |
| Payment by Bank Transfer | Delivery operations begin when the transfer reaches our account | Delivery operations begin when the transfer reaches our account | |
| Boned & sliced jamon | Add 2 working days Receive it between Tuesday, July 22 and Thursday, July 24 |
Add 2 working days Receive it between Thursday, July 17 and Friday, July 18 |
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Shipping rates Prices include VAT.
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Orders up to 200 € | 14.38 € every 31.5 kg + 0.25 € per kg |
4.81 € base price + 13.76 € per kg Remote areas may have a surcharge |
| Orders starting at 200 € | 4.38 € every 31.5 kg + 0.25 € per kg |
13.76 € per kg Remote areas may have a surcharge |
|
| Examples | A 5 kg paleta (shoulder) at 120.00 € + free Ham Stand and Jamon Carving Knife (total package weight: 8.34 kg) |
14.38 € + (0.25 € x 8.34) = 16.38 € | 4.81 € + (13.76 € x 8.34) = 115.90 € |
| A 7 kg jamon at 320.00 € + free Ham Stand and Jamon Carving Knife (total package weight: 10.34 kg) |
4.38 € + (0.25 € x 10.34) = 6.86 € | (13.76 € x 10.34) = 137.73 € | |
| Online tracking of your shipment You will be able to trace your shipment at all times. |
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| Guaranteed delivery If the carrier does not attempt to deliver your order by the indicated date and time, except in cases of interruption of transport networks due to bad weather, strikes, customs controls or force majeure. |
1 day late: we will refund 50% of shipping costs 2 or more days late: we will refund 100% of shipping costs |
1 or more days late: we will refund 100% of shipping costs |
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Carriers We choose the carrier depending on the delivery speed of your choice, the parcel's weight and the delivery address.
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 UPS
 DPD
 GLS
 DHL
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IberGour ships jamon and paleta (shoulder) hams to the following countries:
We ship to the Balearic Islands, Corsica, Sicily and Sardinia.
We do not ship to the Canary Islands, Cyprus, Malta, Gibraltar, Ceuta, Melilla, Azores, Madeira, British Crown Dependencies or the Channel Islands in general.
We do not ship to any other country.
Fast shipping services (delivery on 1 or 2 working days) are available for most destinations. Choose a country for full information on shipping options, shipping speeds & rates:
All IberGour products can be shipped legally to all the countries we serve. For certain countries IberGour includes the documentation required by the appropriate authorities in the package so that there will be no customs problems.
There are no additional taxes to be paid. If we are unable to get your order to you for any reason, we will return the full amount of your purchase immediately.
All orders are hand delivered to the address that you specify when you place your order. For this reason box office addresses are not allowed.
Deliveries are made in the following manner:
* In certain locations, if you are not at home on the first delivery attempt, the carrier will leave you a note indicating the address and working hours of the nearest post office or parcel shop where you can pick it up.
In this case the driver will leave a notice with a telephone number for you to call, to agree on a new delivery day and time.
If on the second delivery attempt by the carrier no one is at the destination address, you must go to the nearest customer service office of that carrier to pick it up.
In certain locations, if you are not at home on the first delivery attempt, the carrier will leave you a note indicating the address and working hours of the nearest post office or parcel shop where you can pick it up.
Shipping costs are included in the total cost of your order: you do not have to pay the driver anything.
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